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DIRECTOR OF SALES AND MARKETING

16 May 2017
Bangkok Reference : v1500
150 - 200K v1500@kticonsultants.com







DETAILS

Responsibilities:

  • Preparing and implementing annual Sales & Marketing plans
  • Create brand awareness amongst high end bespoke travel agents and publishing industry focusing on leisure and travel
  • Provides on-going sales direction to maximise potential revenue from the identified geographical markets
  • Solicit new business regionally
  • Promotes the resort as often as possible by means of e-mail blitz, sales calls and site inspections
  • Manages the marketing budget to enable the development of the property specific campaigns, promotions to drive revenue and meet property objectives.
  • Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share
  • Researches competitor’s strategies to identify ways to grow occupancy and RevPAR. Adopt a keen sense of market place intelligence
  • Maintains efficient sales office procedures and ensures the maintenance of accurate and updated account files and follow-up procedures.
  • Makes face-to- face sales calls.
  • Maintains all sales systems, such as sales records and reports, conference calendar, traces of history and potentials, logs of groups not previously accommodated and mailing lists.
  • Arrange and schedule activities for guests as required
  • Trace relevant statistics about guests
  •  Assist with check-ins / check-outs of guests
  • Greet Guests upon arrival and departure
  • Assist staff with language and culture
  • Assist with translations ( information: guest directory, website, menus etc.) as required
  • Provide feedback from the Guests to Management for the appropriate follow up
  • Coordinate reservations enquiries with contracted agents
  • Coordinate events with event organizers or clients directly
  • Processes reservations by mail, telephone, or central reservation systems referral.
  • Creates and maintains reservation records by date of arrival and alphabetical listing.
  • Assists in pre-registration activities when appropriate.
  • Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.
  • Configuring rates on the hotels property management system.
  • Kept informed about the operations especially in key departments such as the Villa & F & B departments
  • Follow the resort policy and staff handbook
  • Will be required to conduct his duties in a courteous, safe and efficient manner, in accordance with the company policies and procedures, ensuring that the highest level of service and communication is maintained.
  • Will be required to adhere to and support all company related policies and procedures.
  • Attend any training sessions as requested by Management
  • To check and fill the relevant log book and check communication board
  • To assist Management in any assigned task that may be required when requested

 

Qualifications :

  • Bachelor or Master in Marketing, Business Administration or related filed
  • Minimum of 8 years experiences in sale and marketing from hotel/hospitality industry
  • Proven track record in sales and marketing from hotel industry
  • Great communication and interpersonal skills
  • Willing to work in Pattaya
  • Excellent command in English